Research

The key pain points uncovered in user interviews, surveys, and validation audits were:

  • 71% (5/7) relied on manual notes to track changes—often incomplete or forgotten

  • Multiple users mapped entire apps manually just to understand deltas between versions

  • GxP and regulated teams struggled to validate updates without clear, documented change logs

  • Lack of structured comments and traceability risked non-compliance in audit scenarios

  • Reviewers lacked tools to visually inspect logic changes without technical context

Solution

We introduced Compare App Versions: a side-by-side UI to identify precise changes between app versions, designed for both builders and approvers.

Key Features:

  • Visual diffs of step, trigger, and variable changes

  • Highlighting of added, removed, or modified widgets

  • Color-coded change tracking (red = removed, green = added)

  • Version-aware comparison defaults to previous version

  • Full audit trail compatibility for GxP/regulatory workflows

Impact

Within the first 3 months, early feedback uncovered was:

  • 7 out of 10 users shared they were 100% likely to recommend this tool to others

  • 75% of testers reported faster, more confident reviews

  • Users called it “Easier, faster, more effective”

  • Helped avoid missed changes in cases where dev notes were incomplete

  • Improved clarity for non-technical stakeholders in regulated environments

“Compare lets us catch changes that dev notes miss.”

“It significantly streamlines approvals—especially for non-technical users.”

“Anything I can use to track and document gets a 10/10.”