Tulip Interfaces — Automation Builder
Role
Product Designer
Timeline
2023
Company
Tulip Interfaces

Tulip Interfaces

Automation Builder

A no-code automation builder that lets factory operators create multi-step workflows visually.

Overview

End-to-end design of the Automations feature at Tulip Interfaces (Q3 2023 – Q4 2024), working alongside 1 PM, 1 TPM, and 5 engineers.

Problem

Tulip users needed to execute logic without user interfaces — for tasks like alerts and ERP synchronization. Previously, they relied on complex, error-prone workarounds and built empty apps just to respond to events.

Key pain points identified:

  • Repeated workflow logic across multiple applications
  • Inability to respond to real-time system events
  • Missed or delayed alert notifications
  • Engineers dedicating time to non-UI-dependent logic
  • Difficulty reusing and managing business logic centrally

Solution

The team implemented:

  • Event-based triggers
  • Cloud-based headless execution
  • Visual workflow builders
  • Native resource integration
  • Modular design capabilities
  • Comprehensive audit trails for transparency

Outcome

  • Powers 300+ customers executing 40 million tasks on average per month
  • 76% user retention after launch
  • Became instrumental in securing new customer deals
  • Established as a habitual productivity tool within the platform